The seven tools of quality are user-friendly, easy-to-implement tools used in daily work to identify improvement areas, put data into diagrams and solve problems. The seven tools are:

• cause-and-effect diagram
• check sheet
• control chart
• histogram
• pareto chart
• scatter diagram
• stratification (flow or run chart)

Gain knowledge and practice in using these tools in this interactive seminar to champion your problem-solving skills and successfully eliminate the majority of issues in your daily work.