This interactive course is designed for both seasoned and new supervisors/leaders at all levels of any type of organization. Become equipped with modern leadership tools to resolve motivation, accountability, and quality issues effectively. Through actual scenarios, hands-on-activities and role playing, you will gain knowledge, skill and abilities in:

• Developing team accountability
• Facilitating conflict resolution
• Effectively discussing performance issues
• Maintaining a highly motivated environment
• Managing the workload of a team
• Solving and correcting the root cause of issues
• Developing a proven coaching style
• Creating a personal leadership action plan for self-growth